It has been reported that users get the emails but the links to click on are not present therefore cannot continue signup or reset their password.
Let us know via the forum with a new topic including your email address, Discord ticket or emailing us directly - moderator @ 000webhost .com
502 Bad Gateway
Users report their website not loading / slowly loading or 502 Bad Gateway on the free service.
There is not much we can provide in terms of assistance with this problem. You can try toggling PHP version to alternative one within 000webhost.com control panel, failing that you can only wait it out as the issue is related to traffic levels on free service.
Social Login for Facebook issue
We've reports of many users not being able to Social Login anymore using Facebook - please submit a forum topic advising us of your email and we can unlink your email address and allow you to login with a password instead. You can alternative email moderator @ 0000webhost .com
Limitations on Free Plan
For years now users have been able to exceed the free plan limits due to the limits being user monitored and staff members manually suspending high hitting users, now any user who exceeds the 20,000 request daily limit or 100 unique visitors in 24 hours will be suspended by the system automatically. Users have one strike, after the first suspension we will remove it - allow users to backup and continue - on the second suspension if it happens in the future - users will need to upgrade to continue, or else jump ship with their previous backup to another free host. This automation will only increase the speed and availability of the free hosting for true learners! Read more by joining our 000webhost forum https://000webhost.com/forum
New FTP Nodes
Previous we ran on 18 nodes for FTP, this has been increased to 21 recently - meaning users SHOULD see fewer FTP issues - but as always with unpredictable amounts of users jumping onto our service there will likely be periods of inaccessibility to FTP / File Manager at points. The developers are constantly working to improve this and check out the forum for the "Stable File Manager" script which you upload when FTP IS WORKING and you can use in the future to continue to access your files while FTP may be impacted with high traffic etc.
FTP 500 / File Manager Login Details Incorrect
Due to the constant free user growth users may face issues accessing FTP or File Manager from time to time, errors can vary from "Login details incorrect" when on the File Manager or getting a timeout, the same for an FTP client if you get 421/500 error.
The only solution for this - is waiting the issue out.
We can't speed up the process, the developers are fully aware of the FTP inaccessibility at times and they are alerted by the monitoring team. Over the next 12 months, the team will be improving the network to reduce these inaccessibility periods.
Please be patient if you face FTP issues and just wait them out. Thank you.
Site Builder / Zyro Browser Issue
Some users may find issues if they use Microsoft Edge or Microsoft Internet Explorer to use the Site Builder / Zyro option inside the 000webhost panel, developers are investigating but it works on Google Chrome, Canary and Mozilla Firefox without issue.
Social Login Users Issue
If you've previously linked Facebook/Google and you cannot login to 000webhost.com anymore (getting an unknown error occurred) or similar message then you must contact us via the forum or Discord or just by emailing [email protected] and we can remove the social link manually and allow you to login again with email and password. Apologies to those affected.
