FTP 500 / File Manager Login Details Incorrect
Due to the constant free user growth users may face issues accessing FTP or File Manager from time to time, errors can vary from "Login details incorrect" when on the File Manager or getting a timeout, the same for an FTP client if you get 421/500 error. The only solution for this - is waiting the issue out. We can't speed up the process, the developers are fully aware of the FTP inaccessibility at times and they are alerted by the monitoring team. Over the next 12 months, the team will be improving the network to reduce these inaccessibility periods. Please be patient if you face FTP issues and just wait them out. Thank you.